Privacy Policy

Last updated: 14 April 2025

At Kite & Yoga, we take the privacy of our users very seriously. This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect different types of information to provide and improve our services:

• Personal Information: When you book a lesson, hire equipment or contact us, we may collect information such as your name, email address, telephone number and payment details.
• Usage Information: We collect data about how you interact with our website, such as the pages you visit, the time you spend on them and the actions you take.
• Cookies and Similar Technologies: We use cookies to improve your experience, analyse traffic and personalise content. You can manage your cookie preferences at any time.

2. How We Use Your Information

We use the information collected to:

• Process bookings and payments.
• Send notifications about your bookings or changes to our services.
• To improve our website and personalise your experience.
• Comply with legal obligations and protect our rights.

3. Share your information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers that help us operate our business, such as payment processors (e.g. Stripe) or booking services (e.g. Amelia Booking).
• Legal authorities, if we are required to do so by law or to protect our rights.

4. Your Rights

Under data protection laws, you have the following rights:

• Access, correct or delete your personal data.
• object to the processing of your data or restrict its use.
• Request the portability of your data.
• Withdraw your consent at any time (e.g. to receive marketing emails).

To exercise these rights, please contact us at [email protected].

5. Data Security

We implement technical and organisational security measures to protect your personal information against unauthorised access, loss or theft. However, no system is completely secure, so we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and notify you if the changes are significant.

8. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]

Telephone: +34 699 04 05 43